Privacy Policy
Who is the Data Controller of your data?
- Identity: ARQZACK 103 S.L. (hereinafter, ARQZACK)
- TAX ID: B63324230
- Registered address: Plaça de l’Esglesia s/n, 08350 Arenys de Mar – Barcelona.
- Phone: 937 920 046
- E-mail: info@arqzack.com
For what purposes do we process your personal data?
In ARQZACK we process the information provided by users in order to manage and maintain our business relationship, provide the requested services, send you the information you request, as well as offers of products and services of interest and improve your user experience, for which we will develop a “commercial profile”, based on the information provided. No automated decisions will be made on the basis of such a profile.
The collection and processing of personal data of users is carried out in full compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation, hereinafter GDPR) and the rest of the applicable legal system.
What data do we process?
Information provided by the user: Data provided by the user through contact forms or when subscribing, using or contracting.
any of the services made available by ARQZACK, such as: name, surname, email, contact telephone, address, billing information, etc.
Automatic information: When you visit our site, ARQZACK may obtain and retain the domain name of the ISP and/or IP address that gives you access to the network, the date and time you access the site or services, the Internet address from which you linked to our site, the number of visitors per day and the frequency with which you use the components of the services. This allows us to provide information, research and advisory services. These data are only collected in aggregate form. In addition, we may provide statistical information to our partners about how our customers, collectively and anonymously, use the portal and services. This information may be shared so that our partners also understand how often users use the components of the services and can, likewise, provide services.
optimized.
Information from other sources to provide personalized services: ARQZACK may receive information from other sources and aggregate it with the information obtained from users.
How did we obtain your data?
The personal data we process in ARQZACK comes from our users.
The categories of data processed are:
- Identification data
- Identification codes or keys
- Postal or e-mail addresses
- Commercial information
- Financial data
No specially protected data is processed.
How long will we keep your data?
ARQZACK will not store the personal data collected for a period longer than necessary to fulfill the purposes stated above. In any case, in cases where the data have been collected for the performance of a service, they will be retained for the duration of the contract and the business relationship between the Parties. Once the Contract is terminated, the personal data will be kept, in accordance with the requirements of current legislation and with a view to a future business relationship, as long as the CUSTOMER does not decide to proceed to its cancellation.
What is the legitimacy for the processing of your data?
The legal basis for the processing of your data is the materialization of the business relationship and/or the execution of the contract/business relationship agreement between you and the legitimate interest of ARQZACK.
On the other hand, the prospective offer of additional products and services is based on the consent that, if applicable, is requested from you, without in any case the withdrawal of this consent conditioning the execution of the contracts signed between both parties.
What is the legitimacy for the processing of your data?
The legal basis for the processing of your data is the materialization of the business relationship and/or the execution of the contract/business relationship agreement between you and the legitimate interest of ARQZACK.
On the other hand, the prospective offer of additional products and services is based on the consent that, if applicable, is requested from you, without in any case the withdrawal of this consent conditioning the execution of the contracts signed between both parties.
What security measures do we adopt?
ARQZACK is firmly committed to the security of the data it processes, and has therefore adopted the following organizational and technical measures
necessary to prevent alteration, loss and unauthorized access.
Specifically, ARQZACK has delimited the attributions for access to the data, allowing such access, exclusively, with identification and password. In addition, ARQZACK performs backups and safekeeping, among other measures.
Is this portal intended for minors?
ARQZACK may transfer to third party collaborators the personal data it collects and treats for which the user gives his unequivocal and express consent by accepting this privacy policy.
This transfer will be made solely for the purposes set forth above. Third parties shall be understood as companies of the ARQZACK Group and its subsidiaries, with the purpose that, eventually, they may be treated for the provision of other supplies and/or services of their potential interest.
You may explicitly refuse the transfer of your personal data by writing to the contact details provided.
When sharing your personal data with third parties, ARQZACK explicitly requires that they comply with the aforementioned data protection legislation and our Privacy Policy.
Do we do international data transfers?
ARQZACK works with legally and contractually constituted service providers (Data Processors), located in Spain and in the European Economic Area (EEA).
When ARQZACK requires the work of a Data Processor from outside the EEA, ARQZACK will verify that it complies with European data protection regulations by signing the appropriate Data Processing Contract.
On the other hand, when dealing with providers located in the United States of America, ARQZACK will verify that such providers are adhered to the “Privacy Shield” agreement between the European Union and the USA.
Do we link our pages with those of third parties?
ARQZACK may make available to users links to pages or portals of third parties. The privacy policies and the effective treatment of personal data by these third parties is completely unrelated to ARQZACK and the user should exercise extreme caution when browsing these portals and/or contracting the products and services they offer. It is also the user’s responsibility to accept such policies.
What are your rights when you provide us with your data?
Any person has the right to obtain confirmation as to whether or not ARQZACK is processing personal data concerning them. Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion, when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, data subjects may request the restriction of the processing of their data, in which case only the following will be done
will be kept for the exercise or defense of claims.
In certain circumstances, and for reasons related to their particular situation, data subjects may object to the processing of their data.
ARQZACK will stop processing the data, except for legitimate reasons or the exercise or defense of possible claims.
All of these rights can be exercised at the address indicated at the beginning of this Privacy Policy.
Can you file a complaint with the AEPD?
The user has the right to file a complaint with the Spanish Data Protection Agency if he/she understands that his/her right to the protection of personal data has been violated in any way.
In certain circumstances, and for reasons related to their particular situation, data subjects may object to the processing of their data.
ARQZACK will stop processing the data, except for legitimate reasons or the exercise or defense of possible claims.
All of these rights can be exercised at the address indicated at the beginning of this Privacy Policy.